We are honored to have received hundreds of certified ratings, reviews, recommendations, and testimonials from our heating and cooling customers.
Hillside Oil Heating & Cooling is guided by three generations of family attitudes and values as we successfully service our customers and communities. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. That’s why real people speak to our customers on the phone and meet them in their homes.
Our mission is to keep your cool in the summer and warm in the winter while doing customer service right.
Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business.
Website Reviews
Featured comments from satisfield customers
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"My friend recommended Hillside to us 10+ years ago. Best recommendation ever. You guys have always come thru when needed. This time included. Many thanks."
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"Our technician was efficient, friendly and right on time."
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"As always, Hillside did an excellent job!! The guys are friendly and they make sure you are satisfied with their work. I’ve never had a bad experience and would highly recommend them to everyone!"
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"Mike was friendly, professional, and seems to genuinely like his job!"
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"Jerry did an excellent job of helping us layout an efficient and effective Mitsubishi system for our 1780ish farmhouse..... and working with us and coaching us as to what we had to do in advance (electrical, construction, etc) to make the six units fit nicely room by room. Installation took two days (which I thought was amazingly fast) and the crew (headed up by Jason) were professional, polite, clean, neat, to the hilt. It was a pleasure to watch them work in such a well-coordinated and efficient manner. The systems all started up nicely and seem to be working very well. Overall excellent!"
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"Thank you for the prompt service on July 29 in getting our air conditioning system back up and running. You guys are the best!"
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"The man was here sooner then we thought he would be we were happy about that. He fixed the problem in a timely manner. He was very respectful to us, we would recommend him to others. Thank you!"
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"Our technician was friendly, knowledgeable, and honest. I trusted him. He also thanked us for using the company since there are many. We love Hillside and use them for oil delivery and HVAC services."
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"The technicians who installed our new home A/C unit this week arrived on time and did a great job. They conferred with us prior to starting work and kept us up to date as their work was progressing."
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"Joey explained the diagnostics he found then told us what additional parts were needed. One part will be applied when received. This young man worked tirelessly in extreme heat and humidity, Joey is quite learned! Some parents should be proud of their son!!"
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"both service men were great, very personable."
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"I don’t remember the name of the technician who responded, diagnosed, and repaired our central A/C condensate drain but please thank him again for us. Everything is working well!"
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"The service personnel was very professional and I noticed that they performed parts of the maintenance procedures that were far beyond any that the previous company performed. I was impressed."
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"Thank you for handling my recent service request. I appreciated your timely response to scheduling the preventive service for my oil burner. Also thank you for arriving onsite on the scheduled day. I would recommend Hillside Heating & AC to my friends based on my recent experience. Ellis was very knowledgeable and I appreciated his level of professionalism while resolving all the issues and answering my questions regarding my oil-fired furnace. Thanks again!"
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"Excellent!"
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"Joe was a nice guy and did a great job."
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"We have been customers of Hillside for 14+ years and you have always been professional, honest, quick to respond, and provide top-notch work. Your service personnel is always polite, and willing to explain what options are available. Thank you."
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"Great job..found and fixed the problem quickly..."
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"Thank you so much for being so accommodating. I had the best technician; very personable and dare I say, "downright jolly." He, along with Hillside, made what would have normally been a grim experience, a very pleasant one. All the best to y'all!"
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"I can always depend on your company for my heating and cooling needs. Excellent all-round company. Keep up keeping on."
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"The young men who came out to do the job were very professional and courteous. Nice young men!"
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"Great service and good customer service, my pup loves your treats too!"
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"I have found your technicians to be friendly, mannerly, and experienced. They always do a good job."
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"Have been a Hillside customer for many years. Would not even consider another company to do business with."
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"Worked with two different technicians during two appointments. Felt confident and comfortable with the knowledge and professionalism both displayed. We had a terrible experience with the company that installed our system so I was really hoping our first experience with Hillside would go well so we would have a company to turn to going forward and they didn't disappoint!"
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Facebook Reviews
Pat Himmelstein
2020-07-22T03:52:38+0000
Always spot on with diagnostics.
Very polite as they listen to your description of the problem.
I never need call for... oil. Delivery received on time before i needed it.
They love dogs and always leave biscuit treat whenever oil delivery is made. Great company, over 3 generations!!read more
Janice DeOrio Steffin
2020-07-03T17:44:57+0000
Had an issue with our AC. Got an appointment for the next morning. This was our first service call as we are new... customers. Mike came out the next day. Wore a mask every time in my presence, even outside. Was expecting the worse. Turned out to be a small fix. Even though 2 days later it stopped again, Mike came back with the same pleasant attitude, replaced the motor and it has been working fine. One of the reasons we chose Hillside was the friendly vibe of their advertising. Being dog lovers ourselves, the dog on their brochure was a selling point. Mike did not disappoint in that aspect either. He got down on the floor and played with our dog before starting his repair.read more
Shirley Reeves Sheets
2020-06-13T18:26:59+0000
Honesty and the good work they do. They are always there when I need them.
John Baldwin
2020-06-09T14:31:05+0000
Thank you Hillside for your installation yesterday, everything is great and comfortable. My family and pets appreciate... the quick and amazing job that you have done for us!! Again thank you for everything.read more
Ross Harris
2020-05-18T16:56:04+0000
professional service and reasonable rates we bought the service contract
Paul H Alex
2020-05-01T11:57:20+0000
great service ....called for a second option. I saved over $1600.00. from Bill. Jason Justin all very... knowledgeable. probably be calling to see about your service contracts. THANKSread more
Nancy Shenk
2020-03-30T13:28:50+0000
Excellent service been with them 6 years and awesome service! Five stars
Jeanna Howard
2020-03-16T19:39:34+0000
Always Excellent customer service on the phone and in person.
Marty Schmidt
2020-01-29T15:43:02+0000
they answer any questions you have and if they cannot then they find someone who can. they respond in a timely matter... and are always professional.would highly reccomend!read more
Jennifer Preston
2020-01-26T13:27:01+0000
Excellent customer service! Will definitely continuing using them for all of our heating and cooling needs.
Anthony Dambrosio Jr.
2020-01-26T00:00:04+0000
So long story short-ish. In December of 2019 our hvac system decided to take a turn for the worst. So I started to do... the research on hvac companies, looking at reviews, how big the company is, believe it or not seeing how much money they spend on advertising ( which by the way is very expensive) also asking people who they use. I have heard alot of horror stories during my research, so I went with my gut.
I had hillside come out and give us a quote, Jerry was awesome no pressure answered my question without hesitation.
We went with them and just had our unit replaced on friday January 24th 2020, the crew arrived on time, they did a beyond awesome job, they left my house cleaner then they started, Jason kept me informed about what they where doing and I'm beyond stoked how well the system looks and runs. Being a automotive technician for 30 plus years I understand how important not only how the equipment is but how well the install looks. Take my advice and if you are in need of a hvac company pick hillside for your job, you won't regret it.read more
Sue Lane
2019-12-26T03:09:50+0000
Hillside Heating and Cooling have the friendliest, highly qualified staff of any company we have dealt with.
Karen Fox Gott
2019-11-29T03:16:50+0000
Very professional staff. Mike serviced our heater. He explained everything he was going to do and what he found at the... conclusion of the service call. Whenever I've had questions a staff member always has gone out of their way to put my mind at ease. Can't say enough good things about Hillside.read more
Lisa Carreras Bush
2019-11-27T18:26:47+0000
We have been with Hillside for years! I love that a real person answers the phone & they make you feel like you are... their only customer! I mainly deal with Casey who is great! I called for oil today but they were booked until the following week because of the holiday. She called me back immediately saying she could get a driver out there on Friday. (day after Thanksgiving) To my surprise the truck was here today. (the day I called!) I was so appreciative of this since temps are dropping this weekend, I felt compelled to write a nice review. Happy Thanksgiving to Everyone!read more
Brenda Saulsbury
2019-11-20T13:19:49+0000
Prompt, courteous service and knowledgeable technicians. I can count on Hillside to be truthful about repairs needed... and to offer the best price possible. I highly recommend them.read more
Kay Carmen Marie Jimenez-Kravchuck
2019-11-20T12:30:34+0000
Great services and Mike was excellent explaining what was wrong with our system and how he was going to remedy the... problem. The Price was reasonable for the repair. highly recommended especially with Mike as the tech.
He was very friendly and familiar with pets which is a plus.read more
Jackie Blatchford
2019-11-17T12:39:57+0000
Joe, our technician, was great. He was conscientious and was a good communicator. I would definitely request him... again, if possible.read more
Edward Taylor
2019-10-06T11:37:46+0000
Professionalism in your service. I am new to Hillside but my impression, is quick service and low prices.
Susan Howell
2019-10-02T11:46:39+0000
Very pleased with the service on the heater, Hillside replies promptly, has reasonable prices too.
Cyndi Strayer
2019-10-02T02:28:16+0000
Joe was very patient in explaining what needed repaired on my heater.
Tammie Lee Kanich
2019-09-27T16:19:24+0000
As always Hillside's service was terrific. We are a long-time customer of Hillside Oil - over 30 years and have never... had a bad experience. We just had our heater serviced before the cold sets in and the 2 gentlemen who came were professional, efficient, and friendly. They both introduced themselves, unfortunately, I am terrible with names and forgot them. The younger gentleman must have been in training because I heard the older gentleman explain the model heater we had and wanted to know what experience he had. From the brief conversation I overheard, I believe the older tech would be a terrific mentor for the newer techs in the field. Thank you always for such great service!read more
Matt Thomas
2019-09-13T17:50:01+0000
Outstanding service, will use Hillside as long as I live in this area.
Dorothy Tolino Smith
2019-09-09T12:05:35+0000
Highly recommend. Honest and trustworthy company. Quick response when repairs are needed. Tech are friendly and take... the time to explained things about my heater which I did not know. #1read more
Glenn Blackwell
2019-08-14T16:12:36+0000
I was very impressed by the timely response to my 'emergency' call. I left a message after 9 PM at night, and Joe, the... tech, was at my door by 11 AM - after several early morning calls by a very pleasant, and reassuring, lady at your office (actually her first call was from her home, before business hours!). I was expecting to be told to get in line behind previously scheduled customers, especially as we were between heat waves; and was about to really start sweating - in more ways than one - after my A/C died during what was still warm, humid weather. The house had just started to warm up when Joe came and quickly diagnosed and fixed it. As soon as I described what I'd heard and seen, he said he knew what it was - and he was right! Best of all, since I'd just re-upped my service contract, the cost was surprisingly low. This experience really demonstrated the value of the service contract, and the good choice I made with Hillside. Thank you!read more
Robert Gravatt
2019-08-02T16:38:54+0000
Sorry for the late response....
Hillside Service Dept is excellent. I can’t explain here in this little review how... much I’ve been pleased by your team from the folks on the phone to the techs that come to our house. And these sentiments apply to every occurrence I’ve had with your team since before June 2018 when bought our newest home even back to prior service needs with our last home...
You guys are my secret ACE service team for all my HVAC needs! Oil and Central AC... Seriously I tell everyone in the area that listens to me about Hillside.
A BIG THANK YOU to your folks!!!read more
Beth Manlove Altemus
2019-07-25T16:09:45+0000
Hillside Oil is filled with professional, friendly and knowledgeable staff, making it an all around great company and... bonus it is a huge supporter of the community!read more
Cinque Cee Harris
2019-07-20T15:31:17+0000
Great Service & Honest. I appreciate the Professionalism that I encountered, knowing it was a heatwave I could have... been taken to the Bank! Thanx for being what I was told your company was..Fantastic!read more
Dennis Daniels
2019-07-03T19:35:52+0000
Awesome company and great people, can't do better anywhere period.😀
Deanna Chard
2019-06-29T02:42:18+0000
Thank you Hillside Oil for your generosity to the community. Your support will help our club tremendously!
Carla Guzzi
2019-06-28T00:03:24+0000
Thank you Hillside for keeping my oil tank filled this past winter. It was wonderful not to have to worry about... calling for oil. Your service is excellent and very much appreciated.read more
Dave Cameron
2019-03-08T12:10:06+0000
Ellis, the tech, was very friendly and professional. The visit was for an annual cleaning. He even showed me inside... of the furnace to let me know that it is in great shape. That was appreciated since many other companies won't do that and try to force a sale on you when they visit. Real nice experience and will use them again. Kudos to Ellis.read more
Jr Mills
2019-02-01T23:58:14+0000
I'm extremely happy with my first encounter with Hillside. Very personable and understanding from my first call. I... needed service to my vent/whistle. They called the day prior to confirm my appointment. They showed up on time and completed the job in a small amount of time. The price was far less than what I was anticipating (which is always a plus). The techs were very professional and did an excellent job. Special shout out to Jess in service. She was easy to talk to and very cordial and understanding. I was with my prior company 15+ years and unfortunately their service and professionalism has slipped so it was time to move on. I think i made a wise choice switching to Hillside. Thank you for a job well done!!!read more
Debbie Blyskal
2019-01-29T18:10:05+0000
They are dependable, they will explain to you what they are doing when they are working on something. Family owned... companyread more
Ricardo Gomez
2019-01-19T20:57:30+0000
The gauge on our home's oil tank was stuck on 1/4 full... long story short, I called Hillside and asked for a delivery.... I was told that due to the weather their call volume was high and I should not expect delivery earlier than the first of the week the next week. I understood this and went ahead and got diesel to get through the day. The next morning, as I prepared to go get some more diesel I was pleasantly surprised to find the Hillside truck in front of my house making a delivery.
The operators are pleasant and set the standard for customer service. They under promise and over deliver. They have yet to deliver by their own set deadline. At least when it comes to my home, they deliver two or three days early.
To everyone on your team, thank you. You saved me the hassle of having to transport fuel for days until the scheduled delivery date. I didn't ask for ASAP delivery. To the folks at Hillside it was business as usual. Were they the cheapest? No. But great service is worth a few more dollars.read more
LaTonya Romanick
2019-01-17T22:42:59+0000
Our dog Murdock says, "you guys ROCK"! Thank you for helping us with our house project!
Barbara E Waldorf
2018-12-20T05:53:32+0000
The price they charged me on 2 different occasions was not out of this world. The techs came sooner than expected this... time and they were friendly and professional.read more
Dale Davis
2018-12-18T18:00:24+0000
Excellent troubleshooting. The oil boiler is now working perfectly. Thank you!
Ellen Sebastian
2018-12-11T00:55:30+0000
George was professional while also being pleasant. Justin was good as well. Good company to deal with.
Al Harrington
2018-12-02T16:33:55+0000
there technical experience is evident when determining and fixing the problem, they have always been friendly and... always on time. plus they clean up their and my dog Herbie likes them.read more
RD Wetzel
2018-11-21T23:37:38+0000
We were so focused on the holiday and failed to order oil. Noticed last night that we were very close to empty!... Hillside got us oil same day the day before Thanksgiving. Love this company. Everyone,even our kitties are enjoying warm paws tonight thanks to Hillsideread more
Shirley Jean Rogers
2018-11-20T09:55:20+0000
Hillside is an awesome company. I have been a happy customer for 13 years. I have recommended you all numerous times... and everyone loves your service as much as I do. You have wonderful employees like Tom who always has been incredible at taking care of everything on my maintenance/service calls. Everyone that I interact with at your company is a warm, caring, and knowledgeable professional. You all are the BEST!!! I LOVE ❤️ Emmy Lou ❤️too!!!!read more
Sue Koffler
2018-11-19T13:13:19+0000
I have been a customer with Hillside for several years and they have always been professional and courteous and patient... as I would ask endless questions. Jerry and his crew provided the service to do the installation for my conversion to Natural Gas recently which included installing my new heater and a/c and I couldn't be happier that I signed a contract with Hillside. The work was done on time and I had no problems at all. Even now, if I have a question, Jerry is prompt to return my calls and/or emails. I like to use locally owned companies but sometimes I am hesitant to do so. NOT with Hillside. I have always been provided excellent service from them, and, without hesitation, strongly recommend them.read more
April Barnard
2018-11-02T22:01:20+0000
Sean came out to service my ductless split unit. He was very professional and courteous. Excellent job, and excellent... customer service.read more
Lauren Donovan
2018-10-26T12:27:30+0000
Yesterday morning I saw our heater wasn't working, and Hillside had Sean out by that afternoon, for half the price of a... commercial chain around here. My whole family has been using Hillside for our homes and business for years, and couldn't be happier with their amazing service. Definitely go with Hillside!read more
Bill Sweeney
2018-10-25T03:49:33+0000
Company quick and priced not jacked up like most company's in this area
Ellen Sebastian
2018-10-22T00:16:30+0000
Hillside Oil is the kind of business everyone is looking for. I can recommend them with firsthand experience. They... have been my go to people when my furnace or air conditioner needs service. In thirty years they have not let me down. I believe they give this same kind of service to all customers.read more
Harriet Hueitt
2018-10-21T21:34:50+0000
Mike did an outstanding job repairing my central air and heating systems.
Katherine Berner Erb Mullally
2018-09-17T15:39:37+0000
We are very satisfied customers of Hillside. We are on their oil delivery & furnace & AC maintenance plan. This is... absolutely the best company we've ever had for our home. Hillside's technicians and the company's honesty and integrity are above reproach!read more
Patricia Lawson
2018-08-30T15:45:56+0000
So grateful for the service I recieved from Hillside! My AC stopped working on one of the hottest days of our summer.... The service tech was able to come within 24hours and when he arrived was super friendly, proffesional, and quick! Me and my family, and our pets were hot and just wanted our cold air back a.s.a.p! The tech re-wired a few things to get our cold air flowing right away even though the part we needed would take another day to arrive. Thank you Hillside for your quick and friendly cold air repair!!read more
Janine DiLuzio
2018-08-17T20:12:27+0000
The owner is a stand out guy 100% committed to his customers! I highly recommend
Bryan Haupt
2018-07-04T14:36:22+0000
Air conditioner wasn’t working. They sent a technician right away and he was great. Very professional and good at... his job!!! Thank you Hillside!!!read more
Karen Seidel
2018-01-04T15:33:55+0000
Hillside is Awesome! Saved my day today with delivery even with this weather. Thanks for your prompt service.
Andrea Finestrauss
2017-11-13T18:09:37+0000
Hillside is the BEST Heating and Hvc company we have ever had. We have had several other companies in the past but no... one compares to Hillside! The service and degree of respect they give customers in Fantastic!!!! If I were you I would switch! The Oil delivery service is Amazing!!! So happy they were the only ones who could repair our heater last year!!! Thanks Hillside!read more
Rachael Hennlein
2017-11-10T20:53:01+0000
Dear Hillside:
Thank you so much for sending Mike and his apprentice out to diagnosis our Magic-Pak AC issue. We... purchased our unit from Hillside in August 2011. Your company has been coming out every year starting in 2013 for the same issue of the system not cooling during the summer. This particular summer was Mike’s 1st visit, and he had the problem diagnosed in under 2 hours.
Your company worked with me since the manufacturer refused to acknowledge that the unit was defective even after all the visits made, and you stood by your product and work. You also accommodated my crazy night shift schedule to best enable me to meet my sleep needs. That’s a rarity this day and age, and the final bill for the work done to fix my AC pleasantly surprised me.
I’ve been recommending your company to anyone who mentions they need HVAC work done, and since I work in a department of 150+ people, hopefully that will bring you some more business. My sister and I were super pleased with the results Mike and his apprentice’s work and are happy to continue having them service the system as needed. For now, it should be good - it’s never cooled this well, even at the time of initial installation!
Two grateful and cool customers,
R&Bread more
Julia Levinson Tieste
2017-10-10T19:41:01+0000
Hillside team came out when our AC stopped working. They quickly diagnosed and fixed the problem!
Shirley Williams
2017-09-26T14:58:32+0000
I can't say enough about Hillside oil. First of all, when you call them, a person answers the phone , not a recording.... If you want to talk to the boss, Jimmy is right there. His customers are his number 1 priority. He even makes home visits to say "hi" and to see if yo have any concerns. Emmy Lou loves home visits too.
I never have to worry about running out of fuel. They keep track of it and automatically come and fill it. Any trouble with your furnace or A/C Hillside is right there. They have 24/7 service, even on Christmas. The servicemen are always on time, friendly, and professional. Jerry makes follow ups to makes sure all went well. If you need a new A/C or furnace, Jerry makes home visits to go over your options with you and help to make the best decision. For someone like me who knows nothing about heating and A/C, I feel confident they will always take care of me. Keep up the good work Hillside and Emmy lou.read more
Sarah Mullins
2017-09-22T02:45:23+0000
Hillside is the best!! When we needed them They were here! Will definitely recommend this place to everyone I know!... Thank you hillside for always being there for us!read more
Pavla Ksionzkova Fischer
2017-09-21T21:54:48+0000
Huge kudos to Hillside!! No matter what the need is, Hillside is always happy to help. And did I mention the insanely... fast service?!?! You are the best! 🚀👍😁read more
Michael Blyskal
2017-09-08T21:48:12+0000
Had an issue with the whistle in the vent pipe of my oil tank. The problem was taken care of extremely fast and in a... very professional manner. Thanks to your delivery driver for not pumping the oil the first time and reporting the issue as is required by your company's policy. Also thanks out to your service personnel for the REPAIR and the quick return of the original driver to finish filling our oil tank. This is why we continue to be long time Hillside Oil customers. Again thanks for taking care of us.read more
Mark Pitrizzi
2017-08-27T12:42:57+0000
Hillside has been supplying fuel for our moving trucks for the past several years. They are always dependable, prices... are always fair, easy to work with, and you can set your watch by the timeliness of their drivers. Their ownership and entire team is top notch!read more
Devon Fretz
2017-08-03T21:24:21+0000
Hillside came to our home last winter to fix an issue with our heater,and again this summer to fix a problem with our... AC unit. Mike was the service technician for both calls,very friendly and resolved our problems both times. He offered suggestions on winterizing,which made a huge difference for our older windows. Thanks for helping us out!read more
Jim Kline
2017-08-01T03:03:14+0000
The old adage is: a friend in need is a friend indeed. Routine service under routine circumstances is the price of... entry. Try having your compressor, under warranty, go down in late July. Then have the manufacturer say that the warranty replacement will be available AT THE END OF AUGUST. This is "in need"; where's the friend? Look no further than Hillside. Jerry negotiates a new unit from Armstrong vs just the compressor. When the shipment schedule shows Tuesday & we have a house full of company for the weekend, the team does double duty to find a solution. A new unit is borrowed somewhere, to be replaced when the shipment arrives. Jessica calls daily, or twice daily, with updates. Heavy weather, forecast for Friday & Saturday, does not deter the resolve. Mike comes
Wednesday evening to remove the old unit, saving time on Friday am to beat the storm. 7:15 Friday the guys arrive and 2 hours later the cold air is circulating.
If there was a Distinguished Service Cross for HVAC , your team deserves the nomination!
Trust, confidence & exceptional service are simply PRICELESS!!😁👍👏read more
Laura Simmons
2017-07-29T20:40:00+0000
I love hillside! They came out as soon as I called and even left a sweet note and dog treats on the door as well as a... friendly “welcome to the family” note on my bill � thanks hillside, you have a new customer for life!read more
Keri Collins-Mooney
2017-07-27T12:12:02+0000
We love Hillside! Mike is the best technician - we trust him because he is honest and tells us like it is. He doesn't... try to upsell just to get business. Hillside is affordable and truly listens to their customers. Thanks Hillside!!read more
Rachel Snijders
2017-07-21T01:45:14+0000
We had an air conditioner tune up yesterday with amazing results! Thank you for your excellent service. We are highly... impressed!read more
Tim Sherman
2017-07-19T15:31:20+0000
Very motivated team. Nice people who take pride in their work. Feel lucky to have had them install our system. Techs... who really are good at what they do - good to see!read more
Kat Weldon
2017-06-28T19:33:32+0000
Great customer service! We had a bit of a difficult diagnosis with our A/C unit during a terribly hot week. The techs... worked until they figured it out, and were able to replace our unit as quickly as possible!read more
Dorothy Coulter
2017-05-18T13:07:20+0000
After a power surge and a power outage I found out it had ruined my heater. Since both my heater and AC were close to... 20 years old I contacted Hillside to replace both. I have to say I was extremely satisfied and pleased with their service. It was all done expertly and I would highly recommend them to anyone. Thank you Hillside!read more
Dave Miller
2017-04-08T08:34:20+0000
Our heater went out a few months ago. I believe the tech' who came was Tom; long gray haired fellow. He had her fixed... in no time with a new circuit board,, It was a refreshing business transaction, he didn't try to sell me stuff I did not need, I will use Hillside again,and I highly recommend them.read more
TJ Davies
2017-04-06T18:51:02+0000
Hello Hillside,
Please let the service guys know that came here today? Another exemplary home service visit by... Hillside Oil. The men did everything they could to describe the issue to me, and to show me reasons for the diagnosis. They encountered a slight problem while working. The replacement reduction valve they installed had a crack in its casting. So they needed to unsolder and remove it and install another.
The crew chief told me they would have been gone an hour earlier. It's these little bits of candor that endears a customer to your organization. We know we are being told the truth and that the work we are getting is first class.
He even warned me of the age of my system. It's apparent, 3 service calls in 6 months? So, while I will attempt to milk one more year from my furnace, I am forewarned that I should prepare for the worst.
I will ride my Crown Bahama until she decides it's time to become chassis parts for a Ford SUV. But rest assured, when the time comes for a new install, it will be Hillside Oil that I call for the installation.
I'm notifying by this avenue because, while your tech did provide me with a prepaid postage survey card, the life expectancy of postcard sized cardstock in a home with the number ofcats and dogs is roughly 45 minutes. Anticipate significant perforation.
Thanks for your understanding as regards my capabilities handling finances, and thanks for exemplary service once again.
Your faithful customer,
Tomread more
Kelli Reale Moore
2017-03-31T15:02:54+0000
Hillside did an amazing job putting in an upstairs unit in our home. Their placement of vents was perfect - something... that would drive my husband and me crazy if they were off 😁 They paid close attention to every detail, were efficient, friendly, and did an overall wonderful job. We couldn't be happier, and we'll definitely use them for all future needs. We feel very confident and proud to recommend them.read more
Barbara Van Pelt Lee
2017-03-31T14:37:16+0000
I couldn’t be happier with the replacement of my heating and air conditioning equipment yesterday. Your servicemen... arrived exactly as scheduled and were so professional and courteous…plus my home was left as clean as or cleaner than when they arrived. Thank you again for your prompt and expert service.
Barbara Leeread more
Rick Katz
2017-03-16T18:10:58+0000
I was out of town on vacation last week. My tenant called me and let
me know the heat was not working. Since it was... very cold, this
situation needed to be addressed immediately. I literally called
Hillside from a ski lift 2,000 miles away. Your staff was GREAT and
the issue was resolved and the heat was back on WITHIN AN HOUR. Now
that is some fantastic customer service.
Please thank everyone, from the person on the phone to the technician, for me.
It's comforting to know that there are some businesses out there who still treat customers like family.
Still a thrilled customer,
Rick Katzread more
Brandon Lawson
2017-02-05T00:51:08+0000
Hillside is a GREAT company. Any issue I have ever had that have called me the same day and had someone out in less... then 24hours. I would highly recommend them to anyone.read more
Melody Davis-Finazzo
2017-02-04T23:43:04+0000
Great customer service. No heat called today at 2:15, technician arrive replaced the ignitor. I had heat at 3:00. Thank... you Hillside.read more
Lisa Snyder
2017-01-17T16:03:41+0000
Over the last 10 yrs, Hillside staff and service techs have been outstanding! We have dealt with other companies over... the years for our heating install and repairs, and Hillside is the only company that consistently delivers excellent service, from the office staff to the technicians. Emergency service? no problem! Oil delivery! on time all the time! Jim even delivers doggie biscuits to his customers with pups.
Can't say enough good things about the quality of this company! Thank you for all you have done for us Hillside!read more
Vickie Bowman
2016-12-27T21:52:28+0000
The customer service at Hillside is the absolute best! We had an issue that turned out to be a misunderstanding, and... Hillside just took care of everything! They are so kind there and always treat you like a person. Love them!read more
Thomas Data Jr
2016-12-27T15:13:23+0000
During the past week, we came down with a problem with our furnace and hot water heater. Considering it was a last... minute situation, Hillside came to our assistance, not only did they replace the furnace and hot water heater and arranged to have a new chimney replaced for the furnace. The techs that were sent out to do the work, did an excellent job and were very friendly and were very professional in their work. I can not say enough again about their professionalism and timely work that was done. I would recommend their service at anytime. The costs were very reasonable for this time of the year.read more
JoAnn Smith
2016-11-21T16:53:23+0000
I have been with Hillside for many years. They have always been wonderful to deal with.I couldn't imagine having anyone... else?! Besides like I said before I love Charlie!!! See what I mean they make you feel like part of their family!!!read more
Chad Repaal
2016-11-11T08:41:13+0000
I work in DC and both Trump and Hillary recommended Hillside to me. Finally we can all agree on something. Hillside is... a family we can all be a part of, just need to walk Charlie.read more
ZuZu Petals
2016-04-20T20:27:02+0000
The driver didn't top off the tank and used the complaint that my birds and windchime were so loud he couldn't hear the... stop whistle. So if you live in a noisy area be warned. Also he tried to charge me for a bottle of Heat I provided. I miss Wilson Fuel. Will not use Hillside again.read more
Ron Baker
2016-01-12T00:14:21+0000
I highly recommend Hillside for prompt, efficient work on, and installation of, heating & a/c units. As well as... heating oil delivery. A special good word for Hillside burner service tech Tom Howard. He knows his stuff!!read more
June Pesikey
2015-10-19T21:49:27+0000
Mike has been our service technician for several years. He has been courteous, efficient and informative. We are a... very satisfied Hillside customer. They even reduced our monthly budget payments because of the lower oil prices. That was a terrific surprise. We would highly recommend Hillside.read more
Esther White
2015-10-15T20:56:05+0000
LOVE this company and their personal service! I am on auto delivery and they make sure that you do not run out of oil... by topping off once a month. This is reassurance to me because I know I am going to be warm! I am very pleased overall with everything from service to price. Thank you Jim!read more
Dorma Spencer
2015-10-14T22:51:46+0000
I have recommended Hillside to so many people it isn't funny! As the weather gets cooler and people I encounter at work... start complaining about their oil service, I tell them about the years I have been with Hillside and how satisfied I have been with the service. They look at me like I'm crazy when I tell them that when oil prices go down, my budget payments drop accordingly!read more
Don Putzig
2015-10-14T14:17:58+0000
We've been using Hillside Oil for several years now and they have proven to be an extremely reliable service provider.... We like the feature of being able to order oil when and how much we want to and not have it delivered automtically. They always respond within 1-2 days. Their empolyees are always very friendly and courteous and do a neat and and efficient job cleaning our air conditioner and furnace. We would highly recommend them to anyone looking for a new oil service /HVAC provider.read more
Tracy Abell Alexander
2015-08-02T04:47:29+0000
They have the best customer service and fantastic knowledgeable techs.
Victoria Davies
2015-02-06T16:20:34+0000
Retraction on my last comment about water being in our tank. We could not be happier, Jim made a personal visit, to... ease our mind and tested the tank and we were water free. We really appreciated his visit and his kindness and letting us know how things work. We even got to meet Charlie. Thank you again for your services. Sorry for any heart ache I might of cause, with sticking my foot in my mouth. Thank you for the gift bag, we can use everything and our Sheltie Shamus, loved his treats. Keep up the good work and effort that you put into Hillside customers, you do make a differences for your company and family . Thank you again,read more
Holly E Draper
2014-05-28T21:30:32+0000
I highly recommend Hillside and Oil if you are looking for a reliable Oil Service Company. I have been a customer with... them for many years. Oil service is always on time and my home always stays warm.read more
Douglas Harrison
2014-03-12T22:13:43+0000
Awesome company. Great people to deal with. I would highly recommend them.
Louise V Blackwood
2014-02-26T22:08:06+0000
Would recommend thus business to everyone you are treated like family.
Sandy Conner
2012-09-25T18:41:21+0000
We would highly recommend Hillside Oil for all heating & A/C needs.
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Air Conditioner
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The Hillside Maintenance Plans
Keeping Your Paws Comfy All Year Round
The Hillside Maintenance Plans are designed to prevent minor problems from turning into major issues! Extend the life of your equipment, reduce the need for costly repairs, and increase the performance of your heating and cooling systems while lowering your utility bills.
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Hours:
Monday—Friday: 7:30AM–4:30PM
Saturday: 9:00AM–1:00PM (Winter)
Open daily in case you need us.
