We are honored to have received hundreds of certified ratings, reviews, recommendations, and testimonials from our heating and cooling customers.
Hillside Oil Heating & Cooling is guided by three generations of family attitudes and values as we successfully service our customers and communities. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. That’s why real people speak to our customers on the phone and meet them in their homes.
Our mission is to keep your cool in the summer and warm in the winter while doing customer service right.
Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business.
Website Reviews
Featured comments from satisfield customers
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"Tom was my technician, he was extremely thorough in his examination and explained in detail what he found. On a Friday evening, I was impressed with how quickly my issue was addressed and resolved. You should take great pride in the professionalism and competence of your technicians. You’re a great company and I recommend you every chance I get, keep up the good work!"
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"Always good work"
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"You guys are top of your game and very knowledgeable!"
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"Your technician was on time, polite, knowledgeable, and professional. He explained what he was doing during his meticulous examination."
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"Great job - great tech!"
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"Great experience, Chris was very friendly and professional!"
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"I lost heat and called Hillside Oil the receptionist was very polite and put me on with a technician (John). After speaking with him he said they could be out that afternoon. Tom was there checked things out explained the problem to my husband and then fixed it. Hillsides employees are always on time polite, professional, and get the job done."
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"The technician that came to my home, Mike, was very courteous and knowledgeable. He did a great job. Thank you!"
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"Mike was courteous and efficient!"
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"The Technicians, Mike, and Michael were fantastic! Extremely professional, friendly, courteous, and prompt."
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"Your technicians are like old friends coming for a visit since the same people have been taking care of us for years. Always friendly and helpful with tips on how to improve my situation and the kinds of filters I should use. I appreciate the support and feel like my needs matter and someone cares about them. They are kind to my dogs and it is always a happy experience."
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"All went well. Father and son were here and one is just as funny as the other! Enjoyed both of them…"
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"We are so grateful for the quick and skilled response from Hillside. The leaking oil tank was catastrophic to us. We didn't know where to start. We had a rep from a well-known heating company out to the house and the response was, “You have to find someone to handle this.”. I saw the positive comments from customers on the Internet and decided to call. My call was answered by a human and our problem was taken care of with skill and professionalism within less than 24 hours. The cost was appropriate as well. Thank you."
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"Jason was the project manager and extremely knowledgeable, and professional, and provided pre and post-installation services to be performed. Walked us through the maintenance and care of the units. Jason has been servicing our heater since 1995 and was part of the team in 2013 when Hillside installed a new heating system, hot water heater, and oil tank. He also made sure ductwork issues underneath the house unrelated to the work order were fixed, along with our oil tank. Appreciate his going above and beyond. Danny who performed the pull of additional electrical work underneath the house, identified the ductwork issues along with a potential issue with one of our joists. Again appreciate going outside of the work order to identify these issues and I've got a contractor coming out next week to address the joist concern. Justin performed unit testing an explanation of control functions, and a walkthrough of units and any concerns or questions; answered each one satisfactorily. Again very knowledgeable and very patient, and never rushed, during the walkthrough, even though it was the end of the day. Never felt rushed and quality service was always present. The entire team, Jason, Justin, Joe, and Danny were all very nice, professional, and knowledgeable about additional questions we had. During the 1 1/2 days here, they cleaned up work areas along with additional drop cloth inside to avoid bringing in any dirt or debris. Very much appreciated. Overall, very impressed and honestly haven't any areas to improve upon. Thanks again for a great job and for taking care of our order."
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"Hillside is absolutely the best. I called because I didn’t have heat and I get treatments 2 hours a day Monday through Friday. They said no problem they would work with me. They called to say they were on their way arrived timely went right to work. The problem was explained to me then fixed and the price was very reasonable. I would definitely recommend Hillside Oil to family and friends."
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"Tom did an AC tune-up on 5-1. He was polite, and kind and explained everything to me. Thank You for all your customer service excellence!!"
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"The first two guys who came to my house to access everything, were absolutely awesome! They had me laughing, they were sweet, funny, and super quick to verify the problem was the compressor as I thought"
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"Great technicians. Competent, friendly, and helpful."
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"A great experience having our air conditioner moved. The price was fair and the work done was excellent. Justin and Danny are the BEST. If needed we will use Hillside HVAC again without hesitation."
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"we are so pleased with Hillside, they have always been there for us when we needed them, and they have helped us through the years with some problems, I got my neighbor to go to them I said you won't be sorry and shes not, thank you for being there when we needed you."
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"I always s like the courtesy and explanations of what they did. They are efficient and keep me informed of any problems."
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"mike was very helpful"
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"I have always had a friendly and professional response from Hillside HVAC. The technician was friendly and answered my questions."
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"Had new furnace installed 2 days ago. The 2 technicians were very conscientious about the installation, very polite communicating with me, and kept my house clean. They did a great job."
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"Jerry is an asset to the Company. He is very professional, knowledgeable, and helpful."
Powered By To Your Success, the Customer Satisfaction Company
Facebook Reviews
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2023-05-06T02:23:23+0000
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Debbie Imbalzano Christie-Irving
2023-01-26T14:54:02+0000
Hillside is reliable, dependable and has a friendly staff. I appreciate their service and commitment to the community.
Corrina Foraker
2023-01-12T01:26:47+0000
The service men are nice and courteous and know what they are doing. I’ve had 3 different service men out and all where... excellent. but it all starts when you call and you actually get to speak to someone on the other side .read more
Thomas E Melle
2022-11-02T12:35:21+0000
Price for oil is market price, the difference is the service and attention to detail from Hillside!
Molly Siple
2022-10-25T14:03:11+0000
A quick shout out to Casey in the office and Bill for taking the time to help. They got the right technician to fix a... heater they don't normally work on. Joey came to the house and in quick order took a look solved the problem and the garage has heat!!
Joey then did the fall check up on my main house heater! Joey is the heater guy!! Smart, efficient and so pleasant!
THANK YOU ALL AT HILLSIDE!read more
Venkata Praveen Annam
2022-08-19T01:45:28+0000
Highly recommend! Perfect service from scheduling to finishing job.
George Vadim
2022-06-13T15:18:09+0000
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Will Barry
2022-05-25T03:30:48+0000
Pricing seemed a bit high for the repair provided, but I think this is a great example of you get what you pay for.... Service tech (Joe) called ahead, was prompt and on time, kept me well informed of the issue and options to fix it, and seemed honest in his evaluation of how to proceed with the repairs.
Recommend this company and will use them again.read more
Rick Henry
2022-04-20T22:44:56+0000
Prompt arrival time and work was well done. I will use Hillside again.
Chip Narvel
2021-12-19T13:04:18+0000
we have been purchasing oil for about 10 years and when we needed a new heater they were the first one that we received... an estimate from and after meet with the sales staff we decided that we would go with Hillside oil heating and cooling. the installation was done professionally and was completed on time. we used the heater for a year and just started the second heating season. so glad that we purchased the new one from Hillsideread more
Mary Linn
2021-12-18T02:38:13+0000
Awesome company, great workers, friendly & fast!!! I've been a customer for almost 42 years!!!!
Joline Fincher
2021-12-16T02:16:28+0000
Experienced, efficient and friendly technicians and office staff. .
Sue Jones
2021-12-03T19:57:14+0000
Tom came out to my home today and repaired my oil heater. He was on time, explained exactly what the problem was and... made the repair. I recommend Hillside to anyone needing HVAC work done. THANK YOUread more
Beryl Gore Jr.
2021-08-28T05:56:48+0000
Good service with a quick response time when you most need them give them 5 🌟
Avrim Topel
2021-08-21T04:58:17+0000
Tom and crew are true professionals, knowledgeable and courteous. We feel confident with Tom on the job.
Marty Watland
2021-08-14T11:36:04+0000
prompt service. no pressure sales, just fix the problem quickly and move on.
Terry Mulkins
2021-07-15T12:23:35+0000
Continue to exceed expectations whenever we are in need of HVAC services.
Billy Werner
2021-06-01T12:03:51+0000
I just received my first electric bill after service from Hillside. It was much lower since the problem with my furnace... was diagnosed and fixed. With the faulty capacitor replaced, everything runs smooth and efficiently. Thank you!read more
Wendi Walters Bader
2021-05-01T13:55:13+0000
Fast friendly, professional service!No up selling, very helpful.
Carol Nacchio
2021-02-18T21:22:05+0000
Recently had a new heating pump installed and the guys did a great job, from start to finish, there were no issues. The... service is always superb! Thank you!read more
Lauren Caleb
2021-01-06T15:59:38+0000
Absolutely amazing company! Remodeling my grandmothers house so we completely forgot to check the oil, dummies I know!... BUT I called them this morning and they told me they might not making it out by Friday because of how far out we live... after figuring out how low we were they were here before 11! Thank you guys so much!!!read more
Ewan Alexander
2020-11-21T14:04:05+0000
Excellent service . Ellis went out of his way to help us out
Shawna Corsello
2020-11-07T14:40:48+0000
Excellent, thorough and honest service at a reasonable price. Highly recommend Hillside!
William Everitt
2020-10-30T02:24:18+0000
Courteous personnel from office to technicians. They know their responsibilities and execute them.
Erin Elizabeth
2020-10-09T18:13:34+0000
Big thank you to Tom. Explained to him that I had no clue what I was dealing with when it came to oil heat. He took the... time to show me some things, gave some advice, and did a thorough maintenance job for us. Thank you Tom!!!read more
Bailey Olt Shirl
2020-10-05T21:02:00+0000
very nice family owned business . when you call for oil it is at your home within a day or 2 tops. very dependable
Pat Himmelstein
2020-07-22T03:52:38+0000
Always spot on with diagnostics.
Very polite as they listen to your description of the problem.
I never need call for... oil. Delivery received on time before i needed it.
They love dogs and always leave biscuit treat whenever oil delivery is made. Great company, over 3 generations!!read more
Janice DeOrio Steffin
2020-07-03T17:44:57+0000
Had an issue with our AC. Got an appointment for the next morning. This was our first service call as we are new... customers. Mike came out the next day. Wore a mask every time in my presence, even outside. Was expecting the worse. Turned out to be a small fix. Even though 2 days later it stopped again, Mike came back with the same pleasant attitude, replaced the motor and it has been working fine. One of the reasons we chose Hillside was the friendly vibe of their advertising. Being dog lovers ourselves, the dog on their brochure was a selling point. Mike did not disappoint in that aspect either. He got down on the floor and played with our dog before starting his repair.read more
Shirley Reeves Sheets
2020-06-13T18:26:59+0000
Honesty and the good work they do. They are always there when I need them.
John Baldwin
2020-06-09T14:31:05+0000
Thank you Hillside for your installation yesterday, everything is great and comfortable. My family and pets appreciate... the quick and amazing job that you have done for us!! Again thank you for everything.read more
Ross Harris
2020-05-18T16:56:04+0000
professional service and reasonable rates we bought the service contract
Paul H Alex
2020-05-01T11:57:20+0000
great service ....called for a second option. I saved over $1600.00. from Bill. Jason Justin all very... knowledgeable. probably be calling to see about your service contracts. THANKSread more
Nancy Shenk
2020-03-30T13:28:50+0000
Excellent service been with them 6 years and awesome service! Five stars
Jeanna Howard
2020-03-16T19:39:34+0000
Always Excellent customer service on the phone and in person.
Jennifer Preston
2020-01-26T13:27:01+0000
Excellent customer service! Will definitely continuing using them for all of our heating and cooling needs.
Anthony Dambrosio Jr.
2020-01-26T00:00:04+0000
So long story short-ish. In December of 2019 our hvac system decided to take a turn for the worst. So I started to do... the research on hvac companies, looking at reviews, how big the company is, believe it or not seeing how much money they spend on advertising ( which by the way is very expensive) also asking people who they use. I have heard alot of horror stories during my research, so I went with my gut.
I had hillside come out and give us a quote, Jerry was awesome no pressure answered my question without hesitation.
We went with them and just had our unit replaced on friday January 24th 2020, the crew arrived on time, they did a beyond awesome job, they left my house cleaner then they started, Jason kept me informed about what they where doing and I'm beyond stoked how well the system looks and runs. Being a automotive technician for 30 plus years I understand how important not only how the equipment is but how well the install looks. Take my advice and if you are in need of a hvac company pick hillside for your job, you won't regret it.read more
Sue Lane
2019-12-26T03:09:50+0000
Hillside Heating and Cooling have the friendliest, highly qualified staff of any company we have dealt with.
Karen Fox Gott
2019-11-29T03:16:50+0000
Very professional staff. Mike serviced our heater. He explained everything he was going to do and what he found at the... conclusion of the service call. Whenever I've had questions a staff member always has gone out of their way to put my mind at ease. Can't say enough good things about Hillside.read more
Lisa Carreras Bush
2019-11-27T18:26:47+0000
We have been with Hillside for years! I love that a real person answers the phone & they make you feel like you are... their only customer! I mainly deal with Casey who is great! I called for oil today but they were booked until the following week because of the holiday. She called me back immediately saying she could get a driver out there on Friday. (day after Thanksgiving) To my surprise the truck was here today. (the day I called!) I was so appreciative of this since temps are dropping this weekend, I felt compelled to write a nice review. Happy Thanksgiving to Everyone!read more
Brenda Saulsbury
2019-11-20T13:19:49+0000
Prompt, courteous service and knowledgeable technicians. I can count on Hillside to be truthful about repairs needed... and to offer the best price possible. I highly recommend them.read more
Jackie Blatchford
2019-11-17T12:39:57+0000
Joe, our technician, was great. He was conscientious and was a good communicator. I would definitely request him... again, if possible.read more
Edward Taylor
2019-10-06T11:37:46+0000
Professionalism in your service. I am new to Hillside but my impression, is quick service and low prices.
Susan Howell
2019-10-02T11:46:39+0000
Very pleased with the service on the heater, Hillside replies promptly, has reasonable prices too.
Cyndi Strayer
2019-10-02T02:28:16+0000
Joe was very patient in explaining what needed repaired on my heater.
Tammie Lee Kanich
2019-09-27T16:19:24+0000
As always Hillside's service was terrific. We are a long-time customer of Hillside Oil - over 30 years and have never... had a bad experience. We just had our heater serviced before the cold sets in and the 2 gentlemen who came were professional, efficient, and friendly. They both introduced themselves, unfortunately, I am terrible with names and forgot them. The younger gentleman must have been in training because I heard the older gentleman explain the model heater we had and wanted to know what experience he had. From the brief conversation I overheard, I believe the older tech would be a terrific mentor for the newer techs in the field. Thank you always for such great service!read more
Matt Thomas
2019-09-13T17:50:01+0000
Outstanding service, will use Hillside as long as I live in this area.
Dorothy Tolino Smith
2019-09-09T12:05:35+0000
Highly recommend. Honest and trustworthy company. Quick response when repairs are needed. Tech are friendly and take... the time to explained things about my heater which I did not know. #1read more
Glenn Blackwell
2019-08-14T16:12:36+0000
I was very impressed by the timely response to my 'emergency' call. I left a message after 9 PM at night, and Joe, the... tech, was at my door by 11 AM - after several early morning calls by a very pleasant, and reassuring, lady at your office (actually her first call was from her home, before business hours!). I was expecting to be told to get in line behind previously scheduled customers, especially as we were between heat waves; and was about to really start sweating - in more ways than one - after my A/C died during what was still warm, humid weather. The house had just started to warm up when Joe came and quickly diagnosed and fixed it. As soon as I described what I'd heard and seen, he said he knew what it was - and he was right! Best of all, since I'd just re-upped my service contract, the cost was surprisingly low. This experience really demonstrated the value of the service contract, and the good choice I made with Hillside. Thank you!read more
Beth Manlove Altemus
2019-07-25T16:09:45+0000
Hillside Oil is filled with professional, friendly and knowledgeable staff, making it an all around great company and... bonus it is a huge supporter of the community!read more
Cinque Cee Harris
2019-07-20T15:31:17+0000
Great Service & Honest. I appreciate the Professionalism that I encountered, knowing it was a heatwave I could have... been taken to the Bank! Thanx for being what I was told your company was..Fantastic!read more
Dennis Daniels
2019-07-03T19:35:52+0000
Awesome company and great people, can't do better anywhere period.😀
Deanna Chard
2019-06-29T02:42:18+0000
Thank you Hillside Oil for your generosity to the community. Your support will help our club tremendously!
Carla Guzzi
2019-06-28T00:03:24+0000
Thank you Hillside for keeping my oil tank filled this past winter. It was wonderful not to have to worry about... calling for oil. Your service is excellent and very much appreciated.read more
Dave Cameron
2019-03-08T12:10:06+0000
Ellis, the tech, was very friendly and professional. The visit was for an annual cleaning. He even showed me inside... of the furnace to let me know that it is in great shape. That was appreciated since many other companies won't do that and try to force a sale on you when they visit. Real nice experience and will use them again. Kudos to Ellis.read more
Jr Mills
2019-02-01T23:58:14+0000
I'm extremely happy with my first encounter with Hillside. Very personable and understanding from my first call. I... needed service to my vent/whistle. They called the day prior to confirm my appointment. They showed up on time and completed the job in a small amount of time. The price was far less than what I was anticipating (which is always a plus). The techs were very professional and did an excellent job. Special shout out to Jess in service. She was easy to talk to and very cordial and understanding. I was with my prior company 15+ years and unfortunately their service and professionalism has slipped so it was time to move on. I think i made a wise choice switching to Hillside. Thank you for a job well done!!!read more
Debbie Blyskal
2019-01-29T18:10:05+0000
They are dependable, they will explain to you what they are doing when they are working on something. Family owned... companyread more
LaTonya Romanick
2019-01-17T22:42:59+0000
Our dog Murdock says, "you guys ROCK"! Thank you for helping us with our house project!
Barbara Hart Waldorf
2018-12-20T05:53:32+0000
The price they charged me on 2 different occasions was not out of this world. The techs came sooner than expected this... time and they were friendly and professional.read more
Dale Davis
2018-12-18T18:00:24+0000
Excellent troubleshooting. The oil boiler is now working perfectly. Thank you!
Ellen Sebastian
2018-12-11T00:55:30+0000
George was professional while also being pleasant. Justin was good as well. Good company to deal with.
Al Harrington
2018-12-02T16:33:55+0000
there technical experience is evident when determining and fixing the problem, they have always been friendly and... always on time. plus they clean up their and my dog Herbie likes them.read more
RD Wetzel
2018-11-21T23:37:38+0000
We were so focused on the holiday and failed to order oil. Noticed last night that we were very close to empty!... Hillside got us oil same day the day before Thanksgiving. Love this company. Everyone,even our kitties are enjoying warm paws tonight thanks to Hillsideread more
Shirley Jean Rogers
2018-11-20T09:55:20+0000
Hillside is an awesome company. I have been a happy customer for 13 years. I have recommended you all numerous times... and everyone loves your service as much as I do. You have wonderful employees like Tom who always has been incredible at taking care of everything on my maintenance/service calls. Everyone that I interact with at your company is a warm, caring, and knowledgeable professional. You all are the BEST!!! I LOVE ❤️ Emmy Lou ❤️too!!!!read more
Sue Koffler
2018-11-19T13:13:19+0000
I have been a customer with Hillside for several years and they have always been professional and courteous and patient... as I would ask endless questions. Jerry and his crew provided the service to do the installation for my conversion to Natural Gas recently which included installing my new heater and a/c and I couldn't be happier that I signed a contract with Hillside. The work was done on time and I had no problems at all. Even now, if I have a question, Jerry is prompt to return my calls and/or emails. I like to use locally owned companies but sometimes I am hesitant to do so. NOT with Hillside. I have always been provided excellent service from them, and, without hesitation, strongly recommend them.read more
April Barnard
2018-11-02T22:01:20+0000
Sean came out to service my ductless split unit. He was very professional and courteous. Excellent job, and excellent... customer service.read more
Lauren Donovan
2018-10-26T12:27:30+0000
Yesterday morning I saw our heater wasn't working, and Hillside had Sean out by that afternoon, for half the price of a... commercial chain around here. My whole family has been using Hillside for our homes and business for years, and couldn't be happier with their amazing service. Definitely go with Hillside!read more
Bill Sweeney
2018-10-25T03:49:33+0000
Company quick and priced not jacked up like most company's in this area
Harriet Hueitt
2018-10-21T21:34:50+0000
Mike did an outstanding job repairing my central air and heating systems.
Katherine Berner Erb Mullally
2018-09-17T15:39:37+0000
We are very satisfied customers of Hillside. We are on their oil delivery & furnace & AC maintenance plan. This is... absolutely the best company we've ever had for our home. Hillside's technicians and the company's honesty and integrity are above reproach!read more
Patricia Brooks
2018-08-30T15:45:56+0000
So grateful for the service I recieved from Hillside! My AC stopped working on one of the hottest days of our summer.... The service tech was able to come within 24hours and when he arrived was super friendly, proffesional, and quick! Me and my family, and our pets were hot and just wanted our cold air back a.s.a.p! The tech re-wired a few things to get our cold air flowing right away even though the part we needed would take another day to arrive. Thank you Hillside for your quick and friendly cold air repair!!read more
Janine DiLuzio
2018-08-17T20:12:27+0000
The owner is a stand out guy 100% committed to his customers! I highly recommend
Bryan Haupt
2018-07-04T14:36:22+0000
Air conditioner wasn’t working. They sent a technician right away and he was great. Very professional and good at his... job!!! Thank you Hillside!!!read more
Karen Seidel
2018-01-04T15:33:55+0000
Hillside is Awesome! Saved my day today with delivery even with this weather. Thanks for your prompt service.
Andrea Finestrauss
2017-11-13T18:09:37+0000
Hillside is the BEST Heating and Hvc company we have ever had. We have had several other companies in the past but no... one compares to Hillside! The service and degree of respect they give customers in Fantastic!!!! If I were you I would switch! The Oil delivery service is Amazing!!! So happy they were the only ones who could repair our heater last year!!! Thanks Hillside!read more
Rachael Hennlein
2017-11-10T20:53:01+0000
Dear Hillside:
Thank you so much for sending Mike and his apprentice out to diagnosis our Magic-Pak AC issue. We... purchased our unit from Hillside in August 2011. Your company has been coming out every year starting in 2013 for the same issue of the system not cooling during the summer. This particular summer was Mike’s 1st visit, and he had the problem diagnosed in under 2 hours.
Your company worked with me since the manufacturer refused to acknowledge that the unit was defective even after all the visits made, and you stood by your product and work. You also accommodated my crazy night shift schedule to best enable me to meet my sleep needs. That’s a rarity this day and age, and the final bill for the work done to fix my AC pleasantly surprised me.
I’ve been recommending your company to anyone who mentions they need HVAC work done, and since I work in a department of 150+ people, hopefully that will bring you some more business. My sister and I were super pleased with the results Mike and his apprentice’s work and are happy to continue having them service the system as needed. For now, it should be good - it’s never cooled this well, even at the time of initial installation!
Two grateful and cool customers,
R&Bread more
Julia Levinson Tieste
2017-10-10T19:41:01+0000
Hillside team came out when our AC stopped working. They quickly diagnosed and fixed the problem!
Shirley Williams
2017-09-26T14:58:32+0000
I can't say enough about Hillside oil. First of all, when you call them, a person answers the phone , not a recording.... If you want to talk to the boss, Jimmy is right there. His customers are his number 1 priority. He even makes home visits to say "hi" and to see if yo have any concerns. Emmy Lou loves home visits too.
I never have to worry about running out of fuel. They keep track of it and automatically come and fill it. Any trouble with your furnace or A/C Hillside is right there. They have 24/7 service, even on Christmas. The servicemen are always on time, friendly, and professional. Jerry makes follow ups to makes sure all went well. If you need a new A/C or furnace, Jerry makes home visits to go over your options with you and help to make the best decision. For someone like me who knows nothing about heating and A/C, I feel confident they will always take care of me. Keep up the good work Hillside and Emmy lou.read more
Pavla Ksionzkova Fischer
2017-09-21T21:54:48+0000
Huge kudos to Hillside!! No matter what the need is, Hillside is always happy to help. And did I mention the insanely... fast service?!?! You are the best! 🚀👍😁read more
Mark Pitrizzi
2017-08-27T12:42:57+0000
Hillside has been supplying fuel for our moving trucks for the past several years. They are always dependable, prices... are always fair, easy to work with, and you can set your watch by the timeliness of their drivers. Their ownership and entire team is top notch!read more
Devon Fretz
2017-08-03T21:24:21+0000
Hillside came to our home last winter to fix an issue with our heater,and again this summer to fix a problem with our... AC unit. Mike was the service technician for both calls,very friendly and resolved our problems both times. He offered suggestions on winterizing,which made a huge difference for our older windows. Thanks for helping us out!read more
Jim Kline
2017-08-01T03:03:14+0000
The old adage is: a friend in need is a friend indeed. Routine service under routine circumstances is the price of... entry. Try having your compressor, under warranty, go down in late July. Then have the manufacturer say that the warranty replacement will be available AT THE END OF AUGUST. This is "in need"; where's the friend? Look no further than Hillside. Jerry negotiates a new unit from Armstrong vs just the compressor. When the shipment schedule shows Tuesday & we have a house full of company for the weekend, the team does double duty to find a solution. A new unit is borrowed somewhere, to be replaced when the shipment arrives. Jessica calls daily, or twice daily, with updates. Heavy weather, forecast for Friday & Saturday, does not deter the resolve. Mike comes
Wednesday evening to remove the old unit, saving time on Friday am to beat the storm. 7:15 Friday the guys arrive and 2 hours later the cold air is circulating.
If there was a Distinguished Service Cross for HVAC , your team deserves the nomination!
Trust, confidence & exceptional service are simply PRICELESS!!😁👍👏read more
Keri Collins-Mooney
2017-07-27T12:12:02+0000
We love Hillside! Mike is the best technician - we trust him because he is honest and tells us like it is. He doesn't... try to upsell just to get business. Hillside is affordable and truly listens to their customers. Thanks Hillside!!read more
Tim Sherman
2017-07-19T15:31:20+0000
Very motivated team. Nice people who take pride in their work. Feel lucky to have had them install our system. Techs... who really are good at what they do - good to see!read more
Kat Weldon
2017-06-28T19:33:32+0000
Great customer service! We had a bit of a difficult diagnosis with our A/C unit during a terribly hot week. The techs... worked until they figured it out, and were able to replace our unit as quickly as possible!read more
Dorothy Coulter
2017-05-18T13:07:20+0000
After a power surge and a power outage I found out it had ruined my heater. Since both my heater and AC were close to... 20 years old I contacted Hillside to replace both. I have to say I was extremely satisfied and pleased with their service. It was all done expertly and I would highly recommend them to anyone. Thank you Hillside!read more
Dave Miller
2017-04-08T08:34:20+0000
Our heater went out a few months ago. I believe the tech' who came was Tom; long gray haired fellow. He had her fixed... in no time with a new circuit board,, It was a refreshing business transaction, he didn't try to sell me stuff I did not need, I will use Hillside again,and I highly recommend them.read more
TJ Davies
2017-04-06T18:51:02+0000
Hello Hillside,
Please let the service guys know that came here today? Another exemplary home service visit by... Hillside Oil. The men did everything they could to describe the issue to me, and to show me reasons for the diagnosis. They encountered a slight problem while working. The replacement reduction valve they installed had a crack in its casting. So they needed to unsolder and remove it and install another.
The crew chief told me they would have been gone an hour earlier. It's these little bits of candor that endears a customer to your organization. We know we are being told the truth and that the work we are getting is first class.
He even warned me of the age of my system. It's apparent, 3 service calls in 6 months? So, while I will attempt to milk one more year from my furnace, I am forewarned that I should prepare for the worst.
I will ride my Crown Bahama until she decides it's time to become chassis parts for a Ford SUV. But rest assured, when the time comes for a new install, it will be Hillside Oil that I call for the installation.
I'm notifying by this avenue because, while your tech did provide me with a prepaid postage survey card, the life expectancy of postcard sized cardstock in a home with the number ofcats and dogs is roughly 45 minutes. Anticipate significant perforation.
Thanks for your understanding as regards my capabilities handling finances, and thanks for exemplary service once again.
Your faithful customer,
Tomread more
Kelli Reale Moore
2017-03-31T15:02:54+0000
Hillside did an amazing job putting in an upstairs unit in our home. Their placement of vents was perfect - something... that would drive my husband and me crazy if they were off 😁 They paid close attention to every detail, were efficient, friendly, and did an overall wonderful job. We couldn't be happier, and we'll definitely use them for all future needs. We feel very confident and proud to recommend them.read more
Barbara Van Pelt Lee
2017-03-31T14:37:16+0000
I couldn’t be happier with the replacement of my heating and air conditioning equipment yesterday. Your servicemen... arrived exactly as scheduled and were so professional and courteous…plus my home was left as clean as or cleaner than when they arrived. Thank you again for your prompt and expert service.
Barbara Leeread more
Rick Katz
2017-03-16T18:10:58+0000
I was out of town on vacation last week. My tenant called me and let
me know the heat was not working. Since it was... very cold, this
situation needed to be addressed immediately. I literally called
Hillside from a ski lift 2,000 miles away. Your staff was GREAT and
the issue was resolved and the heat was back on WITHIN AN HOUR. Now
that is some fantastic customer service.
Please thank everyone, from the person on the phone to the technician, for me.
It's comforting to know that there are some businesses out there who still treat customers like family.
Still a thrilled customer,
Rick Katzread more
Dave Marison
2017-02-06T23:26:40+0000
I had hillside for the best part of 10 years at my residents. From beginning to end I never felt that I was being taken... advantage of. You know that feeling you get when you leave you car with the shop. Just the opposite, they were always there and they we're always fare. The guy Billy who answered the phone was a little goofy but it kinda gave me the family feeling about them. I heard he only has one eye, so how bad can they be to give a guy like that a job. They also serviced the railroad headquarters i was assigned to. The demands were excessive to say the least. Again they always did what they needed to do. One less thing I needed to be concerned about .
I guess they are a little wierd at times....you know with the dog on every billboard every 100ft. Let's not forget that guy Billy. But if I every start burning oil again they will be the one and only call I'll need to make. That much is for sure. Just for the record I love dogs, cats not so much!read more
Brandon Lawson
2017-02-05T00:51:08+0000
Hillside is a GREAT company. Any issue I have ever had that have called me the same day and had someone out in less... then 24hours. I would highly recommend them to anyone.read more
Melody Davis-Finazzo
2017-02-04T23:43:04+0000
Great customer service. No heat called today at 2:15, technician arrive replaced the ignitor. I had heat at 3:00. Thank... you Hillside.read more
Lisa Snyder
2017-01-17T16:03:41+0000
Over the last 10 yrs, Hillside staff and service techs have been outstanding! We have dealt with other companies over... the years for our heating install and repairs, and Hillside is the only company that consistently delivers excellent service, from the office staff to the technicians. Emergency service? no problem! Oil delivery! on time all the time! Jim even delivers doggie biscuits to his customers with pups.
Can't say enough good things about the quality of this company! Thank you for all you have done for us Hillside!read more
Vickie Bowman
2016-12-27T21:52:28+0000
The customer service at Hillside is the absolute best! We had an issue that turned out to be a misunderstanding, and... Hillside just took care of everything! They are so kind there and always treat you like a person. Love them!read more
JoAnn Smith
2016-11-21T16:53:23+0000
I have been with Hillside for many years. They have always been wonderful to deal with.I couldn't imagine having anyone... else?! Besides like I said before I love Charlie!!! See what I mean they make you feel like part of their family!!!read more
Chad Repaal
2016-11-11T08:41:13+0000
I work in DC and both Trump and Hillary recommended Hillside to me. Finally we can all agree on something. Hillside is... a family we can all be a part of, just need to walk Charlie.read more
ZuZu Petals
2016-04-20T20:27:02+0000
The driver didn't top off the tank and used the complaint that my birds and windchime were so loud he couldn't hear the... stop whistle. So if you live in a noisy area be warned. Also he tried to charge me for a bottle of Heat I provided. I miss Wilson Fuel. Will not use Hillside again.read more
Ron Baker
2016-01-12T00:14:21+0000
I highly recommend Hillside for prompt, efficient work on, and installation of, heating & a/c units. As well as... heating oil delivery. A special good word for Hillside burner service tech Tom Howard. He knows his stuff!!read more
June Pesikey
2015-10-19T21:49:27+0000
Mike has been our service technician for several years. He has been courteous, efficient and informative. We are a... very satisfied Hillside customer. They even reduced our monthly budget payments because of the lower oil prices. That was a terrific surprise. We would highly recommend Hillside.read more
Esther White
2015-10-15T20:56:05+0000
LOVE this company and their personal service! I am on auto delivery and they make sure that you do not run out of oil... by topping off once a month. This is reassurance to me because I know I am going to be warm! I am very pleased overall with everything from service to price. Thank you Jim!read more
Dorma Spencer
2015-10-14T22:51:46+0000
I have recommended Hillside to so many people it isn't funny! As the weather gets cooler and people I encounter at work... start complaining about their oil service, I tell them about the years I have been with Hillside and how satisfied I have been with the service. They look at me like I'm crazy when I tell them that when oil prices go down, my budget payments drop accordingly!read more
Don Putzig
2015-10-14T14:17:58+0000
We've been using Hillside Oil for several years now and they have proven to be an extremely reliable service provider.... We like the feature of being able to order oil when and how much we want to and not have it delivered automtically. They always respond within 1-2 days. Their empolyees are always very friendly and courteous and do a neat and and efficient job cleaning our air conditioner and furnace. We would highly recommend them to anyone looking for a new oil service /HVAC provider.read more
Tracy Abell Alexander
2015-08-02T04:47:29+0000
They have the best customer service and fantastic knowledgeable techs.
Victoria Davies
2015-02-06T16:20:34+0000
Retraction on my last comment about water being in our tank. We could not be happier, Jim made a personal visit, to... ease our mind and tested the tank and we were water free. We really appreciated his visit and his kindness and letting us know how things work. We even got to meet Charlie. Thank you again for your services. Sorry for any heart ache I might of cause, with sticking my foot in my mouth. Thank you for the gift bag, we can use everything and our Sheltie Shamus, loved his treats. Keep up the good work and effort that you put into Hillside customers, you do make a differences for your company and family . Thank you again,read more
Holly E Draper
2014-05-28T21:30:32+0000
I highly recommend Hillside and Oil if you are looking for a reliable Oil Service Company. I have been a customer with... them for many years. Oil service is always on time and my home always stays warm.read more
Douglas Harrison
2014-03-12T22:13:43+0000
Awesome company. Great people to deal with. I would highly recommend them.
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The Hillside Maintenance Plans are designed to prevent minor problems from turning into major issues! Extend the life of your equipment, reduce the need for costly repairs, and increase the performance of your heating and cooling systems while lowering your utility bills.
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