We are honored to have received hundreds of certified ratings, reviews, recommendations, and testimonials from our heating and cooling customers.
Hillside Oil Heating & Cooling is guided by three generations of family attitudes and values as we successfully service our customers and communities. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. That’s why real people speak to our customers on the phone and meet them in their homes.
Our mission is to keep your cool in the summer and warm in the winter while doing customer service right.
Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business.
Featured comments from satisfield customers
100% rating by K.S. from Newark, DE on 05/22/23"Tom was my technician, he was extremely thorough in his examination and explained in detail what he found. On a Friday evening, I was impressed with how quickly my issue was addressed and resolved. You should take great pride in the professionalism and competence of your technicians. You’re a great company and I recommend you every chance I get, keep up the good work!"
100% rating by M.D. from Chesapeake City, MD on 05/18/23"Always good work"
100% rating by R.G. from Middletown, DE on 05/17/23"You guys are top of your game and very knowledgeable!"
100% rating by T.W. from Wilmington, DE on 05/16/23"Your technician was on time, polite, knowledgeable, and professional. He explained what he was doing during his meticulous examination."
100% rating by M.G. from Elkton, MD on 05/14/23"Great job - great tech!"
100% rating by J.C. from North East, MD on 05/13/23"Great experience, Chris was very friendly and professional!"
100% rating by L.B. from Newark, DE on 05/12/23"I lost heat and called Hillside Oil the receptionist was very polite and put me on with a technician (John). After speaking with him he said they could be out that afternoon. Tom was there checked things out explained the problem to my husband and then fixed it. Hillsides employees are always on time polite, professional, and get the job done."
0% rating by C.D. from Wilmington, DE on 05/10/23"The technician that came to my home, Mike, was very courteous and knowledgeable. He did a great job. Thank you!"
0% rating by H.L. from Middletown, DE on 05/09/23"Mike was courteous and efficient!"
100% rating by A.S. from Elkton, MD on 05/08/23"The Technicians, Mike, and Michael were fantastic! Extremely professional, friendly, courteous, and prompt."
100% rating by M.V. from Elkton, MD on 05/07/23"Your technicians are like old friends coming for a visit since the same people have been taking care of us for years. Always friendly and helpful with tips on how to improve my situation and the kinds of filters I should use. I appreciate the support and feel like my needs matter and someone cares about them. They are kind to my dogs and it is always a happy experience."
88% rating by H.V. from Newark, DE on 05/06/23"All went well. Father and son were here and one is just as funny as the other! Enjoyed both of them…"
100% rating by C.P. from Newark, DE on 05/06/23"We are so grateful for the quick and skilled response from Hillside. The leaking oil tank was catastrophic to us. We didn't know where to start. We had a rep from a well-known heating company out to the house and the response was, “You have to find someone to handle this.”. I saw the positive comments from customers on the Internet and decided to call. My call was answered by a human and our problem was taken care of with skill and professionalism within less than 24 hours. The cost was appropriate as well. Thank you."
100% rating by A.H. from Townsend, DE on 05/05/23"Jason was the project manager and extremely knowledgeable, and professional, and provided pre and post-installation services to be performed. Walked us through the maintenance and care of the units. Jason has been servicing our heater since 1995 and was part of the team in 2013 when Hillside installed a new heating system, hot water heater, and oil tank. He also made sure ductwork issues underneath the house unrelated to the work order were fixed, along with our oil tank. Appreciate his going above and beyond. Danny who performed the pull of additional electrical work underneath the house, identified the ductwork issues along with a potential issue with one of our joists. Again appreciate going outside of the work order to identify these issues and I've got a contractor coming out next week to address the joist concern. Justin performed unit testing an explanation of control functions, and a walkthrough of units and any concerns or questions; answered each one satisfactorily. Again very knowledgeable and very patient, and never rushed, during the walkthrough, even though it was the end of the day. Never felt rushed and quality service was always present. The entire team, Jason, Justin, Joe, and Danny were all very nice, professional, and knowledgeable about additional questions we had. During the 1 1/2 days here, they cleaned up work areas along with additional drop cloth inside to avoid bringing in any dirt or debris. Very much appreciated. Overall, very impressed and honestly haven't any areas to improve upon. Thanks again for a great job and for taking care of our order."
100% rating by L.B. from Newark, DE on 05/05/23"Hillside is absolutely the best. I called because I didn’t have heat and I get treatments 2 hours a day Monday through Friday. They said no problem they would work with me. They called to say they were on their way arrived timely went right to work. The problem was explained to me then fixed and the price was very reasonable. I would definitely recommend Hillside Oil to family and friends."
100% rating by J.L. from Wilmington, DE on 05/02/23"Tom did an AC tune-up on 5-1. He was polite, and kind and explained everything to me. Thank You for all your customer service excellence!!"
100% rating by E.D. from Wilmington, DE on 05/02/23"The first two guys who came to my house to access everything, were absolutely awesome! They had me laughing, they were sweet, funny, and super quick to verify the problem was the compressor as I thought"
100% rating by P.W. from Newark, DE on 04/29/23"Great technicians. Competent, friendly, and helpful."
100% rating by C.K. from Wilmington, DE on 04/26/23"A great experience having our air conditioner moved. The price was fair and the work done was excellent. Justin and Danny are the BEST. If needed we will use Hillside HVAC again without hesitation."
100% rating by T.F. from Newark, DE on 04/23/23"we are so pleased with Hillside, they have always been there for us when we needed them, and they have helped us through the years with some problems, I got my neighbor to go to them I said you won't be sorry and shes not, thank you for being there when we needed you."
0% rating by L.C. from Newark, DE on 04/22/23"I always s like the courtesy and explanations of what they did. They are efficient and keep me informed of any problems."
100% rating by D.S. from Earleville, MD on 04/22/23"mike was very helpful"
100% rating by R.S. from Newark, DE on 04/21/23"I have always had a friendly and professional response from Hillside HVAC. The technician was friendly and answered my questions."
100% rating by R.R. from New Castle, DE on 04/20/23"Had new furnace installed 2 days ago. The 2 technicians were very conscientious about the installation, very polite communicating with me, and kept my house clean. They did a great job."
96% rating by C.B. from Wilmington, DE on 04/15/23"Jerry is an asset to the Company. He is very professional, knowledgeable, and helpful."
The Hillside Maintenance Plans
Keeping Your Paws Comfy All Year Round
The Hillside Maintenance Plans are designed to prevent minor problems from turning into major issues! Extend the life of your equipment, reduce the need for costly repairs, and increase the performance of your heating and cooling systems while lowering your utility bills.
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Hillside Oil Heating & Cooling has been family owned and operated for over 65 years. Three generations of family attitudes and values have allowed us to continue to successfully service our customers and communities. Everything about Hillside is locally owned and operated. We do not answer to any parent or mother corporation in some far-off land. Real human beings still work here and answer our phones. We have no touch-tone mazes to navigate in order to speak to a human being that can assist or answer questions. Customer service is the most important thing. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business. Hillside is a full-service home heating oil company as well as a full-service heating and air conditioning service company. We make daily deliveries of home heating oil, diesel fuels, and gasoline.
Hillside Oil Heating & Cooling
40 Brookhill Drive
Newark, DE 19702
302.738.4144 (DE & PA)
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