OUR REVIEWS & AWARDS
We are honored to have received over 3,000 of certified ratings, reviews, recommendations, and testimonials from our heating and cooling customers.
All of our work is guided by three generations of family attitudes and values – respect, loyalty, integrity, accountability, honesty, kindness. We pride ourselves on building excellent relationships with our customers, some of whom we have served for decades, and then gone on to serve their children for decades. Above all, we know what it’s like to be a customer and how we’d like to be treated.
That’s why we’re so honored to have received thousands of glowing ratings, reviews, recommendations, and testimonials from our heating and cooling customers. It means the care we put into our work shows through, and that we truly are doing customer service right.
Choosing Hillside supports a local, homegrown, family business in our area. From all of us at Hillside, thank you for selecting us for your heating and cooling needs.
CONTACT US
This contact form does not substitute for a service call request. Please call our office 302-738-4144 or 410-398-2146. Thank You.
Our Reviews
Posted on Facebook![]()
Joe RoachJanuary 29, 2025recommendsTrustindex verifies that the original source of the review is Facebook.
Hillside is great for both repairs and major system replacements. Reasonable prices and great service!Posted on Facebook![]()
Lauren RiebelNovember 26, 2024recommendsTrustindex verifies that the original source of the review is Facebook.
This was our first time using this company & we will absolutely be using them again. Our technician was extremely knowledgeable & friendly. He really took the time to explain everything to us & didn’t try to sell us something new. I would 100% recommend this company to anybody in the area for any of your heating and cooling needs.Posted on Facebook![]()
Wendy LewisJuly 25, 2024recommendsTrustindex verifies that the original source of the review is Facebook.
My technician, Michael Fields II, assures me that all is well with my systems. I trust his assessment so feel confident that we will stay cool this summer and be warm this winter. He was polite, friendly, considerate, and EXTREEMLY popular with my pets. Bodhi and Baxter, one of the 2 dogs and one of the 2 cats, were very happy to follow him everywhere in the house. All 4 pets waited for him each time he went outside and made sure to get pets upon his return. I love that Michael came back this year and continues to take care of my systems as his father did before him. Very cool! Many thanks, and the crew looks forward to his return!Posted on Facebook![]()
Emilee De AngeloJuly 8, 2024recommendsTrustindex verifies that the original source of the review is Facebook.
They have always fixed my problems, even when no fault of their own (manufacturer issue.) Most of the workers who have came to my home have been beyond friendly and personable, which is always a huge plus. Everyone I've spoken to on the phone has also been absolutely a pleasure to talk to as well. Great company, glad I picked them. 😊Posted on Facebook![]()
Debbie Christie-IrvingJanuary 26, 2023recommendsTrustindex verifies that the original source of the review is Facebook.
Hillside is reliable, dependable and has a friendly staff. I appreciate their service and commitment to the community.Posted on Facebook![]()
Corrina ForakerJanuary 12, 2023recommendsTrustindex verifies that the original source of the review is Facebook.
The service men are nice and courteous and know what they are doing. I’ve had 3 different service men out and all where excellent. but it all starts when you call and you actually get to speak to someone on the other side .Posted on Facebook![]()
Thomas E MelleNovember 2, 2022recommendsTrustindex verifies that the original source of the review is Facebook.
Price for oil is market price, the difference is the service and attention to detail from Hillside!Posted on Facebook![]()
Will BarryMay 25, 2022recommendsTrustindex verifies that the original source of the review is Facebook.
Pricing seemed a bit high for the repair provided, but I think this is a great example of you get what you pay for. Service tech (Joe) called ahead, was prompt and on time, kept me well informed of the issue and options to fix it, and seemed honest in his evaluation of how to proceed with the repairs. Recommend this company and will use them again.Posted on Facebook![]()
Keith BaynesFebruary 20, 2022recommendsTrustindex verifies that the original source of the review is Facebook.
very knowledgeable, friendly and on timePosted on Facebook![]()
Jillann HounsellJanuary 5, 2022recommendsTrustindex verifies that the original source of the review is Facebook.
Very polite and professional!
Posted on Google![]()
Tia Jones MedineOctober 2, 2026Trustindex verifies that the original source of the review is Google.
Mike was very helpful, friendly and informative about the heating system issue. I appreciated his honesty and would definitely recommend Hillside Oil, Heating and Cooling.Posted on Google![]()
Jessica CassonSeptember 28, 2026Trustindex verifies that the original source of the review is Google.
Great team - very knowledgeable, efficient, and completely respectful of the space. Really appreciate everything you did to get us back up and running!Posted on Google![]()
Stephanie ButcherSeptember 28, 2026Trustindex verifies that the original source of the review is Google.
The 4 hour appointment window was 8 to 12. Michael was at the door at 8. Right to work as I was told and knew what to do with the system. Thank you for getting us ready for winter.Posted on Google![]()
Jen BillipsSeptember 28, 2026Trustindex verifies that the original source of the review is Google.
We had our first service visit today for a tune-up on our oil furnace, and we were very impressed. The technician was knowledgeable, thorough, and took the time to explain what he was seeing rather than just completing the service and leaving. He confirmed that our system is running well and is very efficient, while also pointing out an area that may need attention in the future and explaining why. It was especially reassuring to work with someone who clearly has experience with oil heating systems. We had used another company in the past and were looking for a company with stronger oil-furnace expertise. Based on this first experience, we feel like we found the right one.Posted on Google![]()
William RhoadesSeptember 28, 2026Trustindex verifies that the original source of the review is Google.
Mike fields done a great job. Thank you.Posted on Google![]()
Frances, LivingstonSeptember 24, 2026Trustindex verifies that the original source of the review is Google.
Hillside came quickly and was able to resolve our problems quickly.Posted on Google![]()
Patrick RileySeptember 16, 2026Trustindex verifies that the original source of the review is Google.
Michael is a fantastic person couldn’t ask for better servicePosted on Google![]()
R MAugust 25, 2026Trustindex verifies that the original source of the review is Google.
Very professional. Highly recommendPosted on Google![]()
Brandon ElmanAugust 17, 2026Trustindex verifies that the original source of the review is Google.
Justin from Hillside came out to do a tune-up on our heat pump with auxiliary oil and replace a fuel gauge. He was very helpful in answering questions and service was fast, professional, and affordable.Posted on Google![]()
Aaron WrightAugust 12, 2026Trustindex verifies that the original source of the review is Google.
Great service by great people. Highly recommended.
Our Awards
BBB International Torch Award for Ethics
On November 19, 2019, Hillside Oil Heating & Cooling became the first Delaware company to receive the BBB International Torch Award for Ethics, one of just four companies in North America honored by the Better Business Bureau Institute for Marketplace Trust. This award recognizes companies that demonstrate best practices, leadership, social responsibility, and high standards of organizational ethics.
A+ Rating from the Better Business Bureau
Hillside’s BBB Accredited Business rating is an A+, reflecting our commitment to excellent customer interactions. BBB ratings are based on information about the business, including public complaints and data sources. Ratings range from A+ (highest) to F (lowest).
BBB Torch Awards for Ethics
The Torch Awards for Ethics honor companies whose leaders demonstrate high personal character and ensure ethical practices that generate trust among employees, customers, and communities. This award aligns with the BBB’s mission to advance marketplace trust.
BBB Rush Memorial Award for Outstanding Family-Owned Business
On May 16, 2024, Hillside Oil Heating & Cooling received the 2024 Rush Memorial Award from the Better Business Bureau of Delaware. This award, named for Edward M. Rush, Sr., honors an outstanding family-owned and operated business that exemplifies community and civic service. The award was presented at the BBB of Delaware’s 59th Annual Awards Celebration on May 15th at DuPont Country Club in Wilmington, DE.
For more information, read our full press releases.
Proudly Serving New Castle County, DE, Cecil County, MD and Southern Chester County, PA.