Heating & Cooling Company Servicing North East, Maryland
For over 65 years, Hillside has been North East, MD’s top heating and cooling company. Since the 50’s, we’ve been obsessed with home comfort providing our customers with full-service commercial and residential air conditioning, and heating services in addition to our heating oil and commercial fuel delivery. We’re here to help with any of your heating and cooling needs.
YOU CAN TRUST HILLSIDE WITH HEATING OIL, DIESEL FUELS, HEATING, AIR CONDITIONING, OR INDOOR AIR QUALITY SERVICING IN NORTH EAST, MD
Would you like to know how clean is the air that you breathe inside your home? Is your heating system operating efficiently? Does your A/C cool your entire home evenly?
Heating and cooling issues are an ongoing and common issue for homeowners and businesses in North East, MD. You can count on Hillside being here for you to prevent, repair, or replace your HVAC unit. We offer exceptional residential HVAC services throughout Cecil County, including all aspects of installation, replacement, repair, and maintenance. Our highly skilled technicians will provide you with exceptional customer service, and expert craftsmanship on every job.
Hillside’s BBB Accredited Business rating is an A+.
BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.
BBB assigns ratings from A+ (highest) to F (lowest). In some cases, BBB will not rate the business (indicated by an NR, or “No Rating”) for reasons that include insufficient information about a business or ongoing review/update of the business’s file.
Torch Awards for Ethics
Hillside has been awarded The Torch Awards for Ethics.
The Torch Awards for Ethics honors companies whose leaders demonstrate a high level of personal character and ensure that the organization’s practices meet the highest standards of ethics, and consequently generate trust. These companies’ high level of trust is recognized among their employees, customers, and communities. The award embodies Better Business Bureau’s mission to be the leader in advancing marketplace trust.
“I can’t say enough about Hillside oil. First of all, when you call them, a person answers the phone , not a recording. If you want to talk to the boss, Jimmy is right there. His customers are his number 1 priority. He even makes home visits to say “hi” and to see if yo have any concerns. Emmy Lou loves home visits too.
I never have to worry about running out of fuel. They keep track of it and automatically come and fill it. Any trouble with your furnace or A/C Hillside is right there. They have 24/7 service, even on Christmas. The servicemen are always on time, friendly, and professional. Jerry makes follow ups to makes sure all went well. If you need a new A/C or furnace, Jerry makes home visits to go over your options with you and help to make the best decision. For someone like me who knows nothing about heating and A/C, I feel confident they will always take care of me. Keep up the good work Hillside and Emmy lou.”
“Hillside came to our home last winter to fix an issue with our heater, and again this summer to fix a problem with our AC unit. Mike was the service technician for both calls, very friendly and resolved our problems both times. He offered suggestions on winterizing, which made a huge difference for our older windows. Thanks for helping us out! We love Hillside! Mike is the best technician – we trust him because he is honest and tells us like it is. He doesn’t try to upsell just to get business. Hillside is affordable and truly listens to their customers. Thanks Hillside!!”
“The old adage is: a friend in need is a friend indeed. Routine service under routine circumstances is the price of entry. Try having your compressor, under warranty, go down in late July. Then have the manufacturer say that the warranty replacement will be available AT THE END OF AUGUST. This is “in need”; where’s the friend? Look no further than Hillside. Jerry negotiates a new unit from Armstrong vs just the compressor. When the shipment schedule shows Tuesday & we have a house full of company for the weekend, the team does double duty to find a solution. A new unit is borrowed somewhere, to be replaced when the shipment arrives. Jessica calls daily, or twice daily, with updates. Heavy weather, forecast for Friday & Saturday, does not deter the resolve. Mike comes
Wednesday evening to remove the old unit, saving time on Friday am to beat the storm. 7:15 Friday the guys arrive and 2 hours later the cold air is circulating.
If there was a Distinguished Service Cross for HVAC, your team deserves the nomination!
Trust, confidence & exceptional service are simply PRICELESS!!”
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Indoor Air Quality
Pay My Bill
The Hillside Maintenance Plans
Keeping Your Paws Comfy All Year Round
The Hillside Maintenance Plans are designed to prevent minor problems from turning into major issues! Extend the life of your equipment, reduce the need for costly repairs, and increase the performance of your heating and cooling systems while lowering your utility bills.
Hillside Oil Heating & Cooling has been family owned and operated for over 65 years. Three generations of family attitudes and values have allowed us to continue to successfully service our customers and communities. Everything about Hillside is locally owned and operated. We do not answer to any parent or mother corporation in some far-off land. Real human beings still work here and answer our phones. We have no touch-tone mazes to navigate in order to speak to a human being that can assist or answer questions. Customer service is the most important thing. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business. Hillside is a full-service home heating oil company as well as a full-service heating and air conditioning service company. We make daily deliveries of home heating oil, diesel fuels, and gasoline.