Do you need a knowledgeable, fair-priced, and professional HVAC company in Newark, DE with great customer service? Look no further than Hillside. We are a full-service heating and cooling company offering our customers whole-home HVAC solutions that are reliable, efficient, and cost-effective.
Hillside is also the leading heating oil and commercial fuel company in Wilmington, DE servicing both commercial and residential customers—making daily deliveries of home heating oil, diesel fuels, and gasoline.
We are family owned and operated for over 65 years. Only real people answer our phones Monday through Friday, 8:00 AM – 5:00 PM. To Hillside, you are more than a customer. We’re big enough to serve you, yet small enough to know you.
You may have seen our oil delivery trucks driving down the road. That’s because we regularly service Wilmington, DE with commercial and residential heating oil delivery, and commercial fuels. You may also have seen our HVAC trucks installing, or repairing your neighbors heating and air conditioning systems. With 3 generations of trust behind us, you can count on only the utmost professionalism for any services we perform.
Hillside’s BBB Accredited Business rating is an A+.
BBB ratings represent the BBB’s opinion of how the business is likely to interact with its customers. The BBB rating is based on information BBB is able to obtain about the business, including complaints received from the public. BBB seeks and uses information directly from businesses and from public data sources.
BBB assigns ratings from A+ (highest) to F (lowest). In some cases, BBB will not rate the business (indicated by an NR, or “No Rating”) for reasons that include insufficient information about a business or ongoing review/update of the business’s file.
Torch Awards for Ethics
Hillside has been awarded The Torch Awards for Ethics.
The Torch Awards for Ethics honors companies whose leaders demonstrate a high level of personal character and ensure that the organization’s practices meet the highest standards of ethics, and consequently generate trust. These companies’ high level of trust is recognized among their employees, customers, and communities. The award embodies Better Business Bureau’s mission to be the leader in advancing marketplace trust.
“Hillside is the BEST Heating and Hvc company we have ever had. We have had several other companies in the past but no one compares to Hillside! The service and degree of respect they give customers in Fantastic!!!! If I were you I would switch! The Oil delivery service is Amazing!!! So happy they were the only ones who could repair our heater last year!!! Thanks Hillside!”
Please let the service guys know that came here today? Another exemplary home service visit by Hillside Oil. The men did everything they could to describe the issue to me, and to show me reasons for the diagnosis. They encountered a slight problem while working. The replacement reduction valve they installed had a crack in its casting. So they needed to unsolder and remove it and install another.
The crew chief told me they would have been gone an hour earlier. It’s these little bits of candor that endears a customer to your organization. We know we are being told the truth and that the work we are getting is first class.
He even warned me of the age of my system. It’s apparent, 3 service calls in 6 months? So, while I will attempt to milk one more year from my furnace, I am forewarned that I should prepare for the worst.
I will ride my Crown Bahama until she decides it’s time to become chassis parts for a Ford SUV. But rest assured, when the time comes for a new install, it will be Hillside Oil that I call for the installation.
I’m notifying by this avenue because, while your tech did provide me with a prepaid postage survey card, the life expectancy of postcard-sized cardstock in a home with the number of cats and dogs is roughly 45 minutes. Anticipate significant perforation.
Thanks for your understanding as regards my capabilities handling finances, and thanks for exemplary service once again.
Your faithful customer,
“Hillside has been supplying fuel for our moving trucks for the past several years. They are always dependable, prices are always fair, easy to work with, and you can set your watch by the timeliness of their drivers. Their ownership and entire team is top notch!”
The Hillside Maintenance Plans are designed to prevent minor problems from turning into major issues! Extend the life of your equipment, reduce the need for costly repairs, and increase the performance of your heating and cooling systems while lowering your utility bills.
Hillside Oil Heating & Cooling has been family owned and operated for over 65 years. Three generations of family attitudes and values have allowed us to continue to successfully service our customers and communities. Everything about Hillside is locally owned and operated. We do not answer to any parent or mother corporation in some far-off land. Real human beings still work here and answer our phones. We have no touch-tone mazes to navigate in order to speak to a human being that can assist or answer questions. Customer service is the most important thing. We know what it is like to be a customer and how we like to be treated. We take pride in thinking like a customer when dealing with our customers. Support of Hillside is support for local, homegrown, family business in our area. Thank you from everyone at Hillside for your business. Hillside is a full-service home heating oil company as well as a full-service heating and air conditioning service company. We make daily deliveries of home heating oil, diesel fuels, and gasoline.